Dependable, real-time clinical interpretation that builds relationships.
Efatha supports the full interpreted encounter while keeping the experience simple for the people in the room.
Pick a language, speak, sign the note — all in one visit.
Efatha connects to its interpretation service in about five seconds, so clinical teams can begin speaking naturally without waiting on a language line.
Lumis helps reduce mistranslation errors and calls the doctor’s attention to language that should be double-checked before it is relied on.
Efatha generates an editable transcript and clinical note for each patient encounter. The doctor reviews and approves the record, then it remains available in the patient’s history.
Independent research shows why dependable interpretation matters across clinical settings and throughout the patient journey.
29.5%
In a nationwide study, fewer than one in three U.S. outpatient physicians reported regularly using a professional interpreter; 40% reported never using one.
National evidence from U.S. ambulatory care.
National ambulatory study18%
Across 57 pediatric emergency encounters, potentially consequential errors were lower with professional interpreters than with ad hoc or no interpreters.
Observed across 57 pediatric emergency encounters.
Pediatric ED study+65 min
A recent two-hospital Canadian study found mean emergency stays of 406.9 versus 342.4 minutes, alongside higher investigation and return-visit rates.
Measured across two tertiary-care emergency departments.
Emergency care studyEfatha is built to make dependable language support available in the moments when waiting—or simply getting by without it—is not good enough.
Security at every layer
Built for sensitive clinical communication
TLS 1.2+ protects data in transit, while transcripts are secured with AES-256 encryption at rest.
Patient conversations are never stored on the clinician’s phone or tablet.
Clinicians can access Efatha through supported trusted identity providers.
Device credentials are temporary and scoped, with no long-lived service keys stored locally.
Discarded sessions—and an entire account—can be permanently deleted.
Admin, superadmin, and facility roles keep access aligned with responsibility.
Built for trusted language access
Efatha is designed to support HIPAA-compliant workflows with AES-256 encrypted transcripts, no patient conversations stored on the device, short-lived credentials, and access scoped by role and facility.
Efatha can support an organization’s language-access program under requirements such as Title VI of the Civil Rights Act and Section 1557 of the Affordable Care Act—without suggesting that technology alone guarantees compliance.
How Efatha compares
Different encounters call for different kinds of support. Here is how Efatha compares with the interpretation options clinical teams commonly use.
| Compare by | Efatha Immediate, software-based access | Phone interpretation Remote human interpreter | In-person Scheduled human interpreter | Dedicated device Shared or assigned hardware |
|---|---|---|---|---|
Start the encounter | About 5 seconds | Enter an on-demand queue | Schedule in advance | When the assigned device is available |
Where it works | Common phones and tablets | Any available phone | Interpreter on site | Dedicated hardware |
Encounter record | Editable transcript and clinical note | Not generated | Not generated | Varies by service |
Language review support | Lumis flags terms to double-check | Not included | Interpreter dependent | Varies by service |
Typical billing model | Plan-based Efatha pricing | Usually billed per minute | Hourly, often with minimums | Contract and hardware dependent |
A published medical review places telephone interpretation around $1.25–$3.00 per minute and in-person interpretation around $45–$150 per hour, often with minimum booking requirements.
Founder-led support
From rollout questions to technical troubleshooting, customers work directly with Efatha’s founder—the person closest to the product and its clinical workflows.
Get facilities, roles, and workflows configured quickly with direct founder guidance—without a drawn-out hardware rollout.
Give clinicians and administrators a clear path to starting, reviewing, and managing interpreted encounters.
Questions and technical issues reach the person building and maintaining Efatha—without being passed through a support queue.
Book a focused walkthrough of the live interpretation experience, security model, encounter records, and rollout questions that matter to your organization.
